Privacy Policy

Mr John Dough’s German Bakery (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (mrjohndoughsbakery.com) and when you interact with our services.

1. Information We Collect

We may collect the following types of personal data:

Name, contact number, email address, and delivery address provided during orders or enquiries.
Payment and billing details necessary for completing purchases.
Information you provide when subscribing to newsletters or contacting us.
Non-identifiable data such as browser type, device information, and website usage statistics.

2. How We Use Your Information

We use the information we collect to:

Process and deliver your orders.
Communicate with you about orders, promotions, and updates.
Respond to enquiries and provide customer support.
Improve our website, products, and services.
Comply with legal obligations under Singapore law.

3. Disclosure of Information

We do not sell, rent, or trade your personal data. We may disclose your information only to:

Service providers assisting with payment processing, delivery, or site maintenance (who are bound by confidentiality obligations).
Regulatory or legal authorities where required by law.

4. Data Security

We take reasonable precautions to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Retention of Data

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Your Rights

You have the right to:

Access and correct your personal data.
Withdraw consent for us to use your data (subject to legal or contractual restrictions).
Request deletion of your personal data where applicable.

7. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but some features of the site may not function properly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or wish to access, update, or withdraw your personal data, please contact us at:
Mr John Dough’s German Bakery
Email: [your-email@example.com]
Singapore